Terms of Service

Last updated on 15 April 2022

Please read this Terms of Service (“Terms”) carefully. By accessing and continuing to use www.deductic.com (the “Website”), you acknowledge the terms and agree to be bound by these terms and all terms incorporated by reference. If the user does not agree or accept all of these terms, the user must not use our Website.

These Terms apply to your access and use of the Website and services contained therein, including tax return filing (the “Services”), offered by Deductic Ltd (“Deductic”, “we”, “our”, or “us”). We reserve the right to amend these Terms at any time and at our sole discretion.

Our Services offered

We operate an online platform of automated professional advisory service. This includes automated advisory products for determining IR35 status, tax residency, and domicile. This also includes an online software-as-a-service (“SaaS”) tax return preparation and filing service for individuals seeking to file their UK personal tax return with Her Majesty’s Revenue & Customs (“HMRC”).

It is free for users to register an account and to input all their relevant information on to our Website. Based on the information entered by users, we provide a relevant answer on a certificate issued by Deductic and/or compute the amount of tax that the user may owe to HMRC and allow them to immediately file their tax return online with HMRC.

We charge varying fees for our services, which can be seen on our Website and these are charged prior to the result or tax return being filed. Where you have opted for the expert tax filing service for filing your UK tax return, you agree that the payment of £100 is for the particular appointment date selected by you and that no refunds will be provided in case of non-attendance or cancellation; you also agree to waive any rights to a 2 week "cooling-off" cancellation period by requesting an appointment within this time period on purchase of this service and that any reschedules of the initial selected appointment date are at the discretion of Deductic.

A binding agreement between Deductic and you for the provision of Services, including acceptance of these Terms, is completed upon your completion of the online account registration page on our Website.

By using our Website, you agree that Deductic can collect and use data provided by you in order to provide its Services and for product improvement purposes.

Where you are an accountant (or similar professional) looking to use our Website and Services to provide advice or file tax returns on behalf of your clients, please contact support@deductic.com to discuss a license agreement.

We reserve the right to refuse to provide Services to any users at our complete discretion.

Your Obligations

The use of our Website is permitted for individuals over the age of 18 years and who are able to enter into a legally binding contract. Our Website and Services are provided for personal and domestic use only, and you agree not to exploit our Website commercially or to provide services to third parties (unless we have given explicit written consent for such use).

By creating an account, the user warrants that they will complete their personal details and information accurately, completely, and honestly.

The user must keep their login credentials confidential and take appropriate measures to prevent unauthorized access or use of this data on our Website. Where third parties have accessed our Website with your login credentials, your login credentials should be changed immediately.

The user acknowledges and agrees that their use of the Website and any input of personal or business data is explicitly voluntary and for the purposes of using our Services provided on our Website. The user further acknowledges and agrees that the accuracy of the result of our Services (i.e. the final tax return filed or the result provided for the automated advisory products) is dependent on the accuracy, completeness, and veracity of the information provided by the user.

The user must not use our Website or Services in any unlawful, fraudulent, or malicious manner, including introducing harmful viruses to, hacking, disabling, or damaging our Website.

It is prohibited to register an account on behalf of other users without the express permission of Deductic (permission can be requested by contacting support@deductic.com).

The user must keep confidential and not infringe any of Deductic’s intellectual property and/or intellectual property rights, which includes collecting information on, through, or embedded in Deductic’s Website or Services; attempting to copy or duplicate or otherwise reverse engineer all or part of our Website or Services (including code, user interface design, website layouts, databases and their design, or website flow/architecture); or seeking to reproduce such intellectual property for any purposes without our explicit written consent. In particular, a user is prohibited from accessing our Website or Services in order to build a competing product or service, take steps to build such a competing product or service, and/or facilitate another party to do so.


We cannot be held liable for the accuracy and completeness of the information provided by users that is filed on their tax return or that is used in determining a particular result for an automated advisory service on our platform. In particular with regards to the tax return service, note that the page displaying your tax summary is an estimate and the final numbers are those made in the electronic tax return submission to HMRC. By making the confirmation to submit your personal tax return to HMRC, the user confirms that the information provided on their tax return is completely correct and that it has been provided with absolute honesty.

Deductic is not liable (even if we know of it) for any loss or damage (direct, indirect, incidental, or consequential) caused by errors, delays, or interruptions in the technical transmission of data either between the user and our Website or the Website and other entities (e.g. HMRC), malfunctions of our Website, loss of data, viruses, unauthorized knowledge or access of personal user data by third parties, or any other damage which might occur during the use of our Website and Services, unless they are caused intentionally by us.

The contents on our Website is provided for general information only. While we attempt to maintain up-to-date and accurate information on our Website, we make no representations or warranties of any kind, express or implied, as to their completeness, accuracy, reliability, or suitability for any purpose. Any reliance you place on such information is strictly at your own choice and risk. Therefore, Deductic is not liable for any claims which refer to use or disuse of information (correct, incorrect, or incomplete) on our Website. Furthermore, in no event (even if we know of it) will we be liable for any loss or damage (direct, indirect, incidental, or consequential) whatsoever arising from loss of data, income, profits, or anticipated savings arising out of, or in connection with, the use of our Website.

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. We also do not assume any responsibility for the functionality of third party internet pages (including HMRC’s site and third party advertisers/affiliates).

Our only liability is for the accuracy of calculations of the user’s tax return or the result generated for an automated advisory service on our platform based on the information inputted by the user on our Website and only in the case that the user has made a payment to advance to receive the certificated result or to complete the filing of a personal tax return with HMRC online through our Website.

User agrees to defend and indemnify Deductic against all claims, damages, losses, costs, and expenses (including our reasonable legal fees) if a third party seeks to hold Deductic liable under a legal, arbitration, or similar claim or proceeding in relation to the user’s actions or omissions while using our Website or Services. For the avoidance of doubt, the user will also hold Deductic harmless against all such claims, damages, losses, costs, and expenses relating to said claim or proceeding.

In relation to these Terms, Deductic’s aggregate liability is limited to the fees paid by the user in the 12 month period immediately preceding the date on which the claim arose. This limitation on aggregate liability applies to any civil claim whether arising in contract, tort, restitution, or otherwise.

We exclude all implied conditions, warranties, representations or other terms that may apply to our Website or Services (or any content therein).

The above limitations of liability include any claims against us, our employees, and/or our representatives.

Data Protection

Protection of personal information by us is set out in the Privacy Policy.

Intellectual Property

Deductic is the sole owner of all intellectual property rights in our Website, including the code, user interface design, website layouts, website flow/architecture, databases and their design, and contents published on it. For the avoidance of doubt, these rights are protected under copyright laws globally. All such rights, including our branding, copyright, trademarks, trade secrets, know-how, and other intellectual property owned or held by us may not be used without our express written consent.

We will allow you to link to the home page of our Website, subject to doing this in a fair and legal manner which does not damage or take advantage of our reputation. You must also not link to us in such a way as to suggest any form of association, approval, or endorsement (unless there is explicit written consent from us for such association). We reserve the right to withdraw permission to link to our home page at any moment without notice.

Suspension or Deletion of a User’s Account

If one or more of the terms contained here are infringed, we reserve the right to temporarily or permanently block or delete a user’s accounts, notwithstanding further legal steps against the affected user. Any user that has been blocked may contact support@deductic.com to request the reason for the restrictions.

Suspension or Withdrawal of our Website

Our Website is made available without charge. As such, we do not guarantee that our Website and Services will always be available or without errors/malfunctions. We will endeavour to give you reasonable notice of any suspension or withdrawal of our Website.

Amendments to the Terms

We reserve the right to amend these Terms from time to time without prior notice. In general, we will notify you of any changes to these Terms through updating the “Last Updated” date at the top of these Terms. Your continued use of our Website and Services constitutes an acknowledgement and acceptance of the amended Terms. We encourage you to frequently return to this page to review the Terms (and any revised Terms) to ensure you understand the terms and conditions that apply to your use of our Website and Services. Please note also that prior to payment for our Services, a user will need to agree to the Terms prevailing at that time (which may contain updated terms).

If a user does not agree with the Terms or any revised Terms, they may decide not to proceed with our Services and they must stop using our Website and Services.

If individual terms contained herein should be or become ineffective, invalid, or unworkable, this shall not affect the legal effectiveness of other valid provisions in the Terms. In such a case (and only in these cases), a reasonable alternative term which approximates what the parties have commercially intended will be substituted in place of the ineffective, invalid or unworkable term.

Governing Law

The Terms are subject to the exclusive jurisdiction of the laws and courts of England and Wales. The place of performance under these Terms is considered to be England.